Shipping & Delivery Policy
Shipping and Delivery: At Nativ Green, we're dedicated to bringing our products to every corner of India! While most orders arrive within 5 to 7 working days, factors like remote locations, weather conditions, or government regulations might cause slight delays. But worry not, we work with trusted courier partners to ensure your package reaches you securely and swiftly.
Order Processing: Once you've placed your order, we spring into action within one to three days. We aim to dispatch your order promptly, usually on the same day. However, if you order over the weekend or during holidays, we'll send it out on the next working day.
Shipping Partners and Tracking: We collaborate with reliable shipping partners to deliver your orders. While we strive for timely deliveries, sometimes unexpected delays occur due to address errors, weather conditions, or remote locations. Rest assured, we'll keep a close eye on your delivery and provide updates along the way.
Order Tracking: Stay in the loop with your order's journey! We'll share tracking details via SMS or email, or both, so you can monitor its progress. If there are any concerns, don't hesitate to reach out to us. And remember, if your tracking shows your parcel as delivered but you haven't received it, please notify us within 3 days.
Smooth Order Management: To ensure seamless order and shipping processes, please provide complete billing and shipping details, including PIN codes and contact information. This helps us ensure your order reaches you without a hitch!
Your satisfaction is our priority, so if you have any questions or need assistance, feel free to reach out. Happy shopping! 🚚📦